EXAMPLE: On receipt of confirmation of your order being shipped from your supplier/vendor, you are required to update our pre-alert via our website www.zipxtrinidad.com under the heading PRE-ALERT. This provides IBC Miami with your shipment information prior to receiving it and allows faster processing of your shipment.
ZipX protection is an exclusive service that provides insurance protection on all items shipped via air in case of loss or physical damage. This protection applies to all items, protecting them from their arrival at our Miami warehouse until receipt by you the customer. This ZipX standard protection will provide coverage for the declared value and freight charges for items up to $100 USD for a small fee of $2.00 USD.
Protection for items valued over USD $100.00, is an additional service and must be requested prior to the item/s arriving at our Miami warehouse. A copy of the supplier’s invoice must accompany your request, detailing the item/s with the total value. For further information you can contact us at firstname.lastname@example.org or call 675-7766.
Insurance will only apply if requested before your item/s arrive at our facility in the Miami. Should your request for added protection be received after the items have arrived or shipped out of the Miami warehouse, your request will be disregarded.
Televisions, monitors, scanners, glass items, porcelain, ceramics, cast iron or concrete products will only be protected up to USD $100.00 with our standard protection. For insurance over the USD $100.00 on these items you will have make the necessary arrangements with a local Insurance company in Trinidad.
There is no charge associated with a permanent change of address. IBC must be notified of the change of delivery address via email to email@example.com
It is the shipper’s responsibility to comply with current government regulations or laws applicable in each country. Shipments are subject to inspection and possible delays by Customs officials or representative of other government agencies.
Certain countries have additional items that are either prohibited or have restrictions for shipments. For more information you are required to verify with the relevant government agencies in your country.